FAQs

The journal and database publishers have the IP ranges for the military hospitals and clinics; resources should not ask for payment. Accessing a resource from one of those IP ranges will grant access. If a resource asks for payment, the publisher probably does not have the IP addresses for your hospital. When this occurs, please email the DHA Virtual Medical Library (VML), explaining the access issue and the location. The VML can request the IP range and send it to the vendors.

To work around the IP issue, log into MyAthens. MyAthens is designed to provide remote access to the resources (i.e. when not on the network or VPN).